Animal Control

To contact the City of Waterloo Animal Control Services Officer:
Phone: 291-4440 – Option #4
E-mail: animal.control@waterloo-ia.org
E-mail: sandie.greco@waterloo-ia.org

As of Monday, June 1, 2015 - The City of Waterloo Animal Control Services has contracted with Cedar Bend Humane Society for the boarding and caring of stray domestic animals including roaming cats. Phone numbers remain the same:
Animal Control – 291-4440 #4
Cedar Bend Humane Society – 232-6887 or 235-5335

Pet owners will need to redeem their dogs/cats at the Cedar Bend Humane Society – 1166 W. Airline Hwy., Waterloo – during working hours.

The Following Services are Provided by the City:

  • Barking Dog Complaints
  • Unsanitary Conditions Complaints
  • Too Many Animals (per household) Calls
  • Dog at Large Calls
  • Pick up of Confined Domestic Animals
  • Pick up of all Dead Animals (except owner’s animals)
  • Neglected, Abused or Abandoned Animals
  • Potentially Dangerous Dog Calls
  • Aggressive Domestic Animal Calls
  • Sick or Injured Domestic Animals
  • Pick Up of “ONLY” Injured/Sick Wildlife
  • Investigate All Bite Cases Within the City Limits

The following services are provided to Cedar Falls :

  • Dogs at Large Calls
  • Pick up of Confined Domestic Animals
  • Pick up of All Dead Animals (except owner’s animals)
  • Neglected, Abused or Abandoned Animals
  • Unsanitary Condition Complaints
  • Potentially Dangerous Dog Calls
  • Investigate All Bite Cases within the City Limits
  • Pick up of ONLY injured/sick wildlife


  • Regular hours – 8:00 am to 4:00 pm – Monday thru Sunday
    On Call After Hours


Animals may be redeemed at the City’s site during working hours or by calling Animal Control and setting up an appointment after hours.
Redemption Fees:

  • $25.00 PICK UP FEE
  • $10.00 PER DAY HOLDING FEE

REPORT ALL LOST DOGS AND CATS TO:
City of Waterloo Animal Control Services – 291-4440 – OPTION #4
And Black Hawk Animal Control – 235-5335

Click here for information regarding the Trap-Neuter-Return (TNR) Program(PDF)