Our Mission Statement
The overall mission of the Human Resources Department is to address the changing public workforce needs for the City of Waterloo by developing policies, programs, and services to attract, motivate, and retain a highly qualified, diverse and competent workforce, consistent with local, state, and federal laws, in order to provide government services to our citizens in the most effective and efficient manner possible.
Human Resources EEO Statement
The City of Waterloo is committed to providing equal employment opportunities for all persons regardless of their race, color, religion, sex, marital status, national origin, citizenship status, disability, or veteran status.
The City of Waterloo complies with federal and state equal opportunity employment laws and strives to keep the workplace free from all forms of harassment, including sexual harassment. The City of Waterloo considers harassment in all forms to be a serious offense, which should be brought to the attention of the Human Resources Director for investigation and resolution.
The Human Resources Department is responsible for:
- personnel policy and procedures
- employee files and electronic records
- employee recruitment and selection
- Civil Service administration and testing
- labor relations, including negotiation of City union contracts, administration and interpretation of contract provisions, resolving employee grievances and overseeing disciplinary actions
- administering the safety program and worker’s compensation
- coordinating training and professional programs
The City of Waterloo employs more than 530 full and part time employees in over 180 job classifications that includes five union employee groups. The majority of these employees are hired through a state mandated Civil Service process with oversight provided by the Waterloo Civil Service Commission, a panel of three Waterloo citizens appointed by the Mayor.
The City of Waterloo places high emphasis on excellence, internal and external customer service, integrity, and the involvement of Waterloo citizens. The City takes pride in its dedicated, professional staff members who work hard every day to ensure optimum service delivery to the citizens of Waterloo.
The City of Waterloo values its employees and strives to provide a safe workplace that promotes professionalism, continuous improvement, and balance in the lives of its employees.
Please use the related links for the Human Resources Department to access information regarding job openings. Due to the varying requirements for different positions, we are only able to accept resumes for those jobs that are currently posted.
For applicants interested in seasonal employment with the Leisure Services Department, which includes forestry, Young Arena, parks, golf courses, and other related sports activities, a separate link is available for this purpose.
Your interest in the City of Waterloo and our services is deeply appreciated. We encourage you to contact us in the manner most convenient to you.
Contact Information
City Of Waterloo
620 Mulberry St.
Waterloo, Iowa 50703
Phone: (319) 291-4303
Fax: (319) 291-4569
Robert Stringer, Director
Email: robert.stringer@waterloo-ia.org
Cheryl Huddleston, Manager
Email: personnel@waterloo-ia.org
Mary Peterson, Administrative Secretary
Email: mary.peterson@waterloo-ia.org
